ChatCop Privacy Policy

Effective Date: 2024.06.03 (03 June 2024)

Introduction

This privacy policy (“Policy”) describes how Nicebots.xyz (“we”, “us”, “our”) collects, uses, and shares information about you when you use ChatCop, a Discord bot designed for moderation purposes on Discord servers. Your privacy is important to us, and we are committed to protecting it through our compliance with this Policy.

Information We Collect

When you use ChatCop on your Discord server, we may collect and process the following types of information:

1. Server Information: Information about the Discord servers on which ChatCop is used, including server name, server ID, and the roles and permissions assigned to ChatCop.
2. User Information: Information about the users who interact with ChatCop, including Discord user ID, usernames, and messages that trigger ChatCop’s moderation actions.
3. Moderation Data: Details of moderation actions performed by ChatCop, including message deletions, warnings issued, kicks, and bans.
4. Communication Data: Any correspondence with us, should you contact our support team, including emails.
5. Usage Data: Information about how you use ChatCop, such as but not limited to, the number of messages processed, the number of moderation actions taken, and your preferred language.

How We Use Your Information

The information we collect is used to:

• Provide, maintain, and improve the ChatCop moderation service.
• Analyze how you use ChatCop to better tailor it to the needs and preferences of our users.
• Communicate with you, including providing support and updates about ChatCop.
• Detect, investigate, and prevent activities that may violate our policies or be illegal.

Information Sharing and Disclosure

We do not sell your personal information. We may share your information with third parties in the following situations:

• Service Providers: With service providers who perform services on our behalf, strictly for the purpose of carrying out their work (e.g., hosting providers, moderation algorithm providers), and who are obligated to protect your information.
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company, your information may be transferred.

Data Retention

We retain information about you and your use of ChatCop for as long as necessary for the purposes outlined in this Policy, or for two (2) years after ChatCop leaves a server or deletion is requested by email, whichever comes first.

Data Security

We implement a variety of security measures designed to maintain the safety of your personal information. However, no security system is impenetrable, and we cannot guarantee the security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted to us over the Internet.

Your Rights

You have the right to access, correct, or delete the personal information we collect. You can also object to the processing of your personal information, restrict the processing of your personal information, and demand the portability of your personal information. Requests should be submitted by contacting us at hello+legal@nicebots.xyz

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us via email at hello+legal@nicebots.xyz.

By using ChatCop, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.